Item paid for. Seller does not respond to messages | Questions and answers among users

serjredrum8787 · 2023-01-29T12:22:57.704000Z

Hi everyone, on Friday I won an auction for an iPhone 13 pro from a user who had no feedback; in any case, before placing a bid I asked for information via messages, so far so good. Once I had won the item in question, I wrote to the seller again asking him for a bit more information, which he promptly provided, telling me that if I managed to make the payment he would prepare the package. I make the payment and send him a message asking if he could send the package already on Saturday morning so I would already have the tracking number, but from that moment on I received no more replies. I send another message on Saturday morning and no reply. A bit annoyed by him ignoring me, I send a message this morning (Sunday) telling him to at least let me know that he had read my messages, otherwise I would be forced to open a dispute. 5 minutes later I get a message from eBay telling me that the item has been shipped with a tracking number. On a Sunday? I check the tracking and nothing shows up. I ask the seller for an explanation again and he replies “uh, how should I know, this is what they gave me at the post office” I stay calm and ask him once again kindly to provide me at least the shipping receipt, but nothing, absolute silence. what can I do in cases like this? Thanks

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Item paid for. Seller does not respond to messages | Questions and answers among users | eBay Italy