How to resolve a dispute without evidence | Questions and answers among users

laltraluna · 2023-06-08T21:53:42.240000Z

Hi everyone,I came back to listing a few items after a little over a year, because I had basically written off the platform after everything about selling had changed... and maybe I was right to do so, since the second sale went badly. Long story short, after I delivered the package, she contacted me and said some pieces were missing. In reality, the item, a bread machine, had just been set on a cabinet and left unused for months because it was a duplicate gift. The pieces, once taken out of the original packaging, had stayed inside, so I took it and packed it up exactly as I had bought it in the end. I made the stupid mistake of not filming the whole thing while I was packing it... So this woman keeps insisting, but she hasn't provided me with any proof of these missing items either. So it's my word against hers. She keeps saying it's useless like this, and of course she hasn't released my payment. I'm starting to think she's trying to pull a fast one. What would you do in my place?Thanks to anyone who will help me

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How to resolve a dispute without evidence | Questions and answers among users | eBay Italy