Dispute closed with no possibility of discussion | Questions and answers among users

ingelucaferrari · 2026-01-10T16:44:45.014000Z

Good evening everyone,I asked to return an item I purchased because it was delivered very late compared to the expected date, requesting a full refund and the possibility of returning the item at the seller's expense. The seller decided, based on criteria I cannot know, to refund only 20% of the cost, telling me that the courier would contact me to collect the package and without giving any other explanation (perhaps the remaining portion of the refund only once delivery had been made?) and without replying anymore to the requests for clarification. EBay closed the dispute with no possibility of appeal. How can I reopen it? Thank you,Luca

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Dispute closed with no possibility of discussion | Questions and answers among users | eBay Italy