Financial losses due to item not received and no service received from eBay | Questions and answers among users

efi6695 · 2025-07-31T10:52:04.407000Z

I would like to report that, due to a failed delivery of an item that was supposed to be delivered between 21/25 July, I have suffered damage as of today of about 600.00 euros.Furthermore, despite several reports both to the seller and eBay, I have received no assistance, and after my own multiple investigations and not those of the seller, Poste Italiane has repeatedly told me that there is no delay on their part, that the shipment is in line with the agreements made with the seller, and also told me that they delivered it to a pickup point without my knowledge and not to the agreed address, which is at the street number before the post office "delivery address Viale Costa Smeralda 157 07021 ARZACHENA" "Poste Italiane address Viale Costa Smeralda 159 07021 ARZACHENA", the post office tells me the delivery address is a pickup point where it does not appear to have been delivered and is not even listed.I would like to inform you that yesterday, through my lawyer, I proceeded to file a complaint for economic and reputational damages. It will be my commitment to spread this and report the seller and, even more so, eBay, responsible and my point of contact, through every possible means at my disposal, and likewise make it public not to buy from eBay due to the lack of service and protection for buyers.

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Financial losses due to item not received and no service received from eBay | Questions and answers among users | eBay Italy