eBay shipping label without house number | Questions and answers among users

yippye · 2023-12-12T13:24:42.318000Z

Good morning everyone.I’d like to ask how I should handle this: I made a purchase, the seller generated an eBay shipping label with Bartolini courier. She dropped it off at the pickup point, and the courier picked up the package. She sent me a photo of the package and I noticed that the street number isn’t shown on the label.I called the local BRT office and they told me that without the street number the package won’t be delivered, it gets taken back to the office and held there.The seller, on the other hand, is telling me that the address with the street number can be seen from the barcode and that the courier delivers it anyway. I asked her to add the street number, since only the sender can do that, but she said no, that she doesn’t need to do anything.Has this ever happened to you?Just to be clear, my registered eBay address includes the street number, and it is clearly visible in the order form too. It’s as if, when creating the label, the street number was cut off.Thanks so much for your help and have a nice day

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eBay shipping label without house number | Questions and answers among users | eBay Italy