Legal warranty denied by the seller | Questions and answers among users

cridani88 · 2026-01-01T11:09:35.225000Z

I purchased an item (dishwasher pin) that broke after 14 months of normal use.The seller claims that from the photo it is visibly worn due to friction.I replied that the friction is clearly part of the normal use of the dishwasher, so if the part breaks within 24 months it was not conforming and I am requesting coverage under the statutory legal warranty of conformity. He keeps refusing to accept it. What can I do?

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Legal warranty denied by the seller | Questions and answers among users | eBay Italy