Identical listings, same seller, different prices. | Questions and answers among users

cacait2 · 2024-07-29T19:43:54.343000Z

Hello, I bought two batteries from a seller and requested an invoice for combined shipping. After a few minutes, the seller only confirms the price, so I decide to go ahead with the purchase anyway (paying double shipping).A few seconds after payment, though, I notice that the same seller was advertising the exact same listing for 20 euros less (40 in my case for two batteries). I therefore contact the seller immediately asking for cancellation and at the same time I also write them a message pointing this out. However, the seller refused the cancellation, saying they had already shipped it, and does not reply to my messages.Posting two identical listings is against eBay policy, how can I get the difference refunded? Both listings are still active as shown in the attached photo. Thanks in advance for the support.

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Identical listings, same seller, different prices. | Questions and answers among users | eBay Italy