I feel mocked... | Questions and answers among users

sheryl160798 · 2023-07-19T11:37:40.315000Z

I bought a cordless vacuum cleaner, and after three days of use it stops working. I start the return procedure; at first the seller accepts the return, then complete silence: no label sent, no communication about it. I open a dispute with Ebay: they reply that the item was used for 3 days anyway (what was I supposed to do??? Put it in a display case and look at it???) and they can't force the seller to accept the return; so no refund. Saying I feel taken for a ride is an understatement

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I feel mocked... | Questions and answers among users | eBay Italy