Non-compliant subject | Questions and answers among users

kiappoz · 2024-10-22T13:24:59.583000Z

Hi, I bought a camcorder from a Spanish user (with zero feedback but I wanted to give them a chance and in fact....) The item description was: perfect, only taken out of the box a couple of times. Today the camcorder arrives and one of the two lenses has a glaring scratch on it (photo attached) Obviously I can’t accept something like this, especially considering the 315 euros I spent, so I asked for a return with refund. The seller first said that when he shipped it, the scratch wasn’t there (so according to him, a courier opened the package and scratched the lens, sure, right).Then he said I sent a photo of another camcorder and not his (yeah sure, definitely, for what purpose? Randomly sending packages around?) Now, I’m asking you: will I be able to get the refund or will this fraudster win? I’ll naturally make a video of the packing because he’ll definitely say he received a brick.

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Non-compliant subject | Questions and answers among users | eBay Italy