Good evening. I shipped the package today, but the buyer is blocking the funds by disputing the payment directly with their bank, so I can’t transfer the balance to my checking account. The buyer knows I shipped it today (within the stated time frame), but is disputing that the item hasn’t arrived. They requested cancellation after paying, but I clearly specified on my profile that I do not cancel orders including more than one item because I can’t reactivate the listing and would therefore lose...

Experience teaches that if a buyer asks you to cancel the order and you refuse, somehow they’ll make you “pay” for it, as they say... which is why it’s always better to satisfy the “customers”... since they say they’re always right! If you therefore have the funds blocked, they will remain so until the problem is resolved, so I advise you to be patient and request proof of delivery from the carrier as soon as possible, in case they ask you for it. Such procedures are very long and you...

Payment blocked after shipment | Questions and answers among users

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Payment blocked after shipment | Questions and answers among users | eBay Italy