Why did I receive a partial refund? | Questions and answers among users

thogreg-1158 · 2024-04-12T19:12:21.778000Z

Good evening, I’m asking for your help with two clothing purchases I made from the United States. As a payment method I used PayPal. I returned these two items with a return label generated by eBay. However, I received a partial refund for both: for one, a refund of €50.01 out of the €133.37 initially paid; for the other, a refund of €33.74 out of the €92.62 paid. I tried to contact the sellers and they told me the refunds were issued directly by eBay. Could someone explain to me why partial refunds are issued or whether this could be a mistake? Thank you in advance for your help

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Why did I receive a partial refund? | Questions and answers among users | eBay Italy