When can I request a refund? | Questions and answers among users

pefle-2618 · 2023-08-03T15:12:09.051000Z

I would kindly like to know whether, in order to request a refund, one must first necessarily wait for the stated order delivery date to expire. Because I placed two orders (which I have already paid for) more than a month ago and they still haven't arrived in Italy. Moreover, both are listed as missing because the tracking numbers show nothing, since the courier entrusted with my orders only operates abroad and not in Italy. Has anyone here ever requested a refund or the cancellation of receipt of an order? Thanks.

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When can I request a refund? | Questions and answers among users | eBay Italy