Cancellation request rejected | Questions and answers among users

tony_ice83 · 2024-09-23T07:26:59.022000Z

hello,a few days ago I purchased an item but in the listing the item model was different from the one actually in the seller's possession. in messages the seller sent me photos of the item and I immediately requested cancellation of the order, warning the seller not to ship. to date my cancellation request has been rejected. I have neither the item (never shipped) nor the refund. How can I report this to Ebay to have them intervene? in the various options in customer service I can't find anything that applies to me.

MoreDiscussions

Cancellation request rejected | Questions and answers among users | eBay Italy