Refund for wrong item returned | Questions and answers among users

paagos0 · 2023-12-27T22:15:48.095000Z

First purchase experience 29.11.23.Received an item different from the one purchased. I had to wait 7 days waiting for the seller's response. On 12.12.23 opened a dispute and on 15.12.23 returned the item. As of 27.12.23, no news of the refund. Is this normal? To me, it doesn't seem so compared to any shopping site, even more anonymous ones.

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Refund for wrong item returned | Questions and answers among users | eBay Italy