Refund to another PostePay card because the first one I used to make the payment was blocked | Questions and answers among users

tani-brun · 2025-04-09T06:59:37.754000Z

Good morning, I bought an item with Poste Pay, the item isn't right and I asked the seller for a refund, he agrees, I send everything back, the item arrives to the seller, the problem is that I made the purchase with my Poste Pay; meanwhile, while the item was on its way, my Poste Pay was cloned, I inform the seller, I change my payment method and enter the details of the new Poste Pay, now when I see that the refund has been made I notice that it was made to the Poste Pay that was cloned and not to the new one I added as a payment method, do you think I'll still receive it or how should I proceed? thanks to anyone who will help me

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Refund to another PostePay card because the first one I used to make the payment was blocked | Questions and answers among users | eBay Italy