Write support emails | Questions and answers among users

simdesi6 · 2024-05-13T15:58:09.984000Z

HelloIs there a way to send an email to support?I have a problem with an item that arrived and doesn't match what was described. The seller admitted the mistake, but I can't start the return process because the tracking isn't updating. I don't want to wait any longer and I'd like to send the item back as soon as possible, also to protect its original condition. I've already spoken with support, who can't help me, and with the seller, who replies tersely. I'd like to be able to put what happened in writing so I can best protect myself and leave a record. Thanks a lot 🍀

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Write support emails | Questions and answers among users | eBay Italy