Shipment not received by the buyer | Questions and answers among users

riccardo10giuseppe · 2023-11-24T18:45:44.856000Z

I regularly sold and shipped an item with posta1, so I have the Shipping Code. The system within ebay tells me that the item was regularly delivered, but the buyer claims not to have received it. The same buyer went to the post office and they confirmed that the item was delivered to his address, but that this type of shipment does not provide any tracking system that guarantees delivery, which takes place by simply placing it in the recipient's mailbox. At this point can I consider myself released from any responsibility?Thank you

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