VAT charges + customs duty charges + postal fees. | Questions and answers among users

giovascinto · 2023-08-27T15:19:08.630000Z

After buying a product worth € 21,95 in Great Britain and paying € 3,97 in shipping, eBay added € 5,70 in VAT. So far, so good. On delivery to my home, my purchase was not delivered because I had to pay an additional € 5,70 for customs fees plus 2,00 for postal charges, I’m wondering whether it wouldn’t have been right to inform the user of all these hidden costs, since I would have opted to buy in an EU country? I also ask whether all this is legitimate? At this point, I intend not to collect anything from Poste Italiane and to ask for a refund!

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VAT charges + customs duty charges + postal fees. | Questions and answers among users | eBay Italy