Xbox Series X sold for parts, buyer takes it apart and asks for a refund, how should one handle it?

Question

Good evening everyone,for a few days now I’ve been dealing with a dispute with a buyer who opened a return request for a Xbox Series X I sold.The buyer bought the console in the category "For parts or not working". In the description I had clearly written that the console was in excellent cosmetic condition but not working, that it showed no signs of life, that it was missing accessories, and that it was part of a lot of computer equipment. In addition, I had noted that the warranty sticker had...

sika700 · Accepted Answer

Good morning,if you have all the messages in the eBay chat, contact support and explain the problem to them clearly, you have a good chance of winning the dispute. Kind regards.