I can't cash out the money from the sales I've made. Ebay tells me to go to "My eBay" and select "Payments" but the Payments option doesn't exist, how can I do it? Thanks. Alessandro

I applied the "immediate payment" rule to my sales to avoid purchases from buyers who create the account the day before and then don't pay. Why doesn't the rule work in sales with "accepted offer"? The item sold, after I accepted the buyer's offer, disappears from the list of items for sale. Is there a solution?

Good morning, I would like to file a complaint but I don't know how to do it. The "customer service" doesn't call you anymore and doesn't understand written messages. I was treated like crap by a supplier who took the money, and after days told me he no longer had the goods, refused to cancel the order, and forced me to make another purchase from another supplier to solve my problem. Now I want my money back. Is it difficult?? I can't explain all this. Can anyone help me? Thanks

I listed a camera for sale for the first time, and I was charged 6 euros!! but wasn't it free for 150 listings ????!!! and to think I haven't even sold it yet !!!!!!!!!!!!!!! where is eBay support ??????????????????????

I had promised myself not to use eBay anymore because of how hard it is to get support How are you supposed to get support for an item that hasn’t been shipped .... The seller created the shipping code and won’t let me cancel the order ... really lousy support

As the title says… In 25 years on eBay, this has never happened… Any advice?

Good morning everyone. Small information request; some time ago I sold an item to a user. Then once everything was finalized, I deleted the listing. Since no feedback was exchanged, is there a way for me to track down that buyer? Thanks so much everyone.

I bought some Bengay creams 20 days ago, saying they would arrive from September 1 to 8, but so far nothing, and I can't even contact eBay

Good morning community, order 10-15117-79307: seller did not provide tracking, item never arrived. After the first messages he stopped replying. I tried calling support on 07.09.2026, and on 08.09.2026 without success, in chat they tell me that they cannot open either a case for item not received or a cancellation. Without proof of shipment I should be covered by Customer Guarantee. I am asking for moderator intervention to unlock the case. Thank you

Good morning, it says there is an error with the shipping/address, what should I do?