@moriadellevacche
E' quello che penso pure io. Posso capire i ritardi ma che dopo 25 giorni mi dice che ilpacco è partito ma ancora in destinazione mi fa pensare che il pacco sia sicuramente in Italia e successivamente smarrito o rubato. Davvero ti sarei grato se mi potessi aiutare.
Anche perchè ho ricevuto una risposta da USPS che mi lascia senza parole, del tipo....son cavoli i tuoi!
La allego:
"Dear Customer,
I regret learning of the inconvenience you have experienced.
I can appreciate your concern about your international inquiry and regret the situation you have outlined. It is very difficult, however, to determine the cause of a problem when two countries, customs, and transporting airlines are involved in processing mail.
We simply don't have the capability internationally, as we do domestically, to go into our system and attempt to find out what may have gone wrong.
Customers should call the International Inquiry Center (IIC) at 1-800-222-1811 to inquire about the status of Global Express Guaranteed, Express Mail International, International Registered Mail, or Priority Mail International insured and uninsured parcels. Inquiries are not accepted on First-Class International, M-Bags, Priority Mail International flat-rate envelope items, or Priority Mail International small flat-rate boxes (dimensions of 5-3/8” x 8-5/8” x 1-5/8”). The IIC will correspond with the destination postal administration and advise customers of the results of the inquiry.
The United States Postal Service cannot settle a claim until it receives the appropriate information from the foreign country’s postal administration.
Thank you for the opportunity to address this matter with you.
LaTorry Wallace
Brundidge, Al 36010"
Io posso capire ritardi, furti, smarrimenti ma che uno non possa sapere se il suo pacco arriverà o meno, e cosa sia successo è vergognoso!
